Outage information


Who do I contact if I have a power outage?


Your local Transmission and Distribution Service Provider (TDSP) takes care of outages as these are the companies who owns, maintains, and are responsible for the lines, poles, and meters in your area. They can be contacted 24 hours a day, 7 days a week on the following numbers:

Houston and Surrounding Area

CenterPoint Energy: 713-207-2222 or 888-572-5399 (toll-free)
Texas-New Mexico Power: 888-866-7456

Dallas/Fort Worth and Surrounding Areas

Oncor Electric Delivery: 888-313-6862
Texas-New Mexico Power: 888-866-7456

South Texas

AEP: 877-373-4858

West Texas

AEP: 877-373-4858
Oncor Electric Delivery: 888-313-6862
Texas-New Mexico Power: 888-866-7456

In a life-threatening emergency always call 911.

You will be able to find out what TDSP services your property by viewing your last bill.